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Finance

Requirements to Open a Family Bank Account in Kenya

Family Bank offers a variety of accounts tailored to meet personal, business, and investment needs. Below is a breakdown of account types, features, benefits, and requirements.


1. Current Accounts

(a) Personal Current Account

  • Features:
    • Debit card availability.
    • Paperless banking via Pesapap mobile app.
    • Notifications on transactions.
    • Countrywide accessibility through branches and VISA-branded ATMs.
  • Benefits:
    • Access to loan facilities.
    • Optional personal accident insurance.
    • No ledger fees.
  • Requirements:
    • Original and copy of National ID or valid passport.
    • Passport-size photo (taken at the branch).
    • Any amount to open the account.

(b) Salary Account

  • Features:
    • No minimum opening or operating balance.
    • Visa debit card available for Kshs 500.
  • Benefits:
    • Free monthly e-statements.
    • Salary advances and loans.
    • Access to credit cards and insurance cover.
  • Requirements:
    • Completed account application form.
    • Original and copy of National ID or valid passport.
    • Introduction documents (bank statements, utility bills, or introduction letter).

(c) Mwananchi Account

  • Features:
    • Low opening and minimum balances.
    • Debit card availability.
  • Benefits:
    • No ledger fees.
    • Access to loans and accident insurance.
  • Requirements:
    • Original and copy of National ID or valid passport.
    • Passport-size photo (taken at the branch).

(d) Scholar Account

  • Features:
    • No maintenance fees.
    • Free banker’s cheque for fee payment.
  • Benefits:
    • Free HELB loan disbursements.
    • Access to debit cards.
  • Requirements:
    • Admission letter/college ID/introduction letter.
    • Original and copy of National ID or valid passport.
    • Opening balance of Kshs 200.

(e) Maestro Visionary Account

  • Features:
    • Tailored for individuals aged 18–26 years.
    • Free cash deposits and mobile banking registration.
  • Requirements:
    • Original and copy of National ID or passport.
    • Passport-size photo (taken at the branch).
    • Minimum balance of Kshs 200.

2. Savings Accounts

(a) Tujenge Account

  • Features:
    • Can be opened with any amount.
    • Interest earned on balances above Kshs 20,000.
  • Benefits:
    • No charges and annual interest earnings.
    • Loans available up to 90% of the deposit.
  • Requirements:
    • Copy of National ID.
    • Any amount to open the account.

(b) Mdosi Junior Account

  • Features:
    • For children below 12 years.
    • Interest earned on balances above Kshs 5,000.
  • Requirements:
    • Parent/guardian’s ID.
    • Child’s birth certificate.
    • Opening balance of Kshs 200.

(c) Extra Cool Visionary Account

  • Features:
    • Designed for individuals aged 12–18 years.
    • Debit card availability.
  • Requirements:
    • Birth certificate and parent’s/guardian’s ID.
    • Opening balance of Kshs 200.

(d) Chama Account

  • Features:
    • For groups with 5–35 members.
    • Minimum loan of Kshs 500,000.
  • Benefits:
    • Loans up to 3x the group’s average savings.
    • Free internal standing orders.
  • Requirements:
    • Group registration certificate.
    • Minutes authorizing account opening.

3. Investment Accounts

Call & Fixed Deposit Accounts

  • Features:
    • Flexible terms of 1, 3, 6, 9, and 12 months.
    • Loans up to 90% of deposit amount.
  • Benefits:
    • Competitive interest rates.
    • No charges on fixed deposit accounts.
  • Requirements:
    • Minimum deposit of Kshs 30,000.

Family Bank Contacts

  • Phone:
    • 0703 095 445
    • 0703 095 000
    • 020 3252 445
    • 020 3252 000

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