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How to File Nil Returns in Kenya 2025: 6 Easy Steps

In Kenya, the Kenya Revenue Authority (KRA) mandates that all individuals with an active Personal Identification Number (PIN) must file tax returns annually, regardless of whether they earned any income during the tax year. Filing a nil return lets the KRA know you had no taxable income to declare.

Failing to file tax returns, including nil returns, can lead to penalties and limit your access to certain government services. This guide provides a straightforward, step-by-step process for filing nil returns using the iTax platform, ensuring you remain compliant with Kenyan tax laws.


Before You Begin: What You’ll Need

To file nil returns, ensure you have the following:

  1. Active KRA PIN: You need a valid PIN to access the iTax platform. Register for one at the KRA website if you don’t have one.
  2. Tax Year: Nil returns are filed for the preceding tax year, which runs from January 1st to December 31st.
  3. Internet Access: Use a stable internet connection, preferably on a computer, for a smoother experience.
  4. No Taxable Income: Nil returns apply only if you had no taxable income for the entire year.

How to File Nil Returns in Kenya

Step 1: Login to iTax

  1. Visit the iTax portal.
  2. Enter your KRA PIN and password.
  3. If you’ve forgotten your password, click “Forgot Password” and follow the prompts to reset it. A reset link will be sent to your registered email address.

Step 2: Navigate to the “Returns” Section

  • Once logged in, locate the “Returns” tab in the main menu.
  • Click on it to access the return filing options.

Step 3: Select “File Nil Returns”

Under the “Returns” section, you’ll find several options, including:

  • File Return
  • File Amended Return
  • View Filed Return
  • File Nil Return

Click on “File Nil Return” to proceed.


Step 4: Choose Your Tax Obligation

  • On the “File Nil Returns” page, select your tax obligation from the dropdown menu. Options include:
    • Income Tax Resident (for Kenyan residents).
    • Income Tax Non-Resident (for non-residents).
  • Click “Next” after selecting the appropriate option.

Step 5: Confirm the Tax Period

  • The next page will display the tax period for which you’re filing nil returns (e.g., January 1st to December 31st of the previous year).
  • Review the details to ensure accuracy.
  • Click “Submit” and confirm your action in the pop-up window by clicking “OK.”

Step 6: Download the Acknowledgment Receipt

  • After submission, you’ll be redirected to a confirmation page with a “Download Returns Receipt” button.
  • Save this receipt as proof of filing.

Additional Tips for Filing Nil Returns

  • File Early: File before the deadline, typically June 30th, to avoid penalties.
  • Seek Assistance: If you face challenges, contact KRA support via email ([email protected]) or phone (+254 20 499 9999 or +254 711 099 999).
  • Stay Updated: Regularly monitor your tax obligations to avoid surprises.
  • Regular Returns: If you earned any income during the year, even below the taxable threshold, file regular tax returns instead of nil returns.

Final Remarks

Filing nil returns is a simple yet essential process to stay compliant with Kenyan tax laws. Follow this guide to file your returns hassle-free and avoid penalties. Remember to file annually, even if you didn’t earn any income during the tax year.

Happy filing!

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