MCo-op Cash is Cooperative Bank’s mobile banking platform, enabling users to transact conveniently on their phones. Below are the services available and the registration methods.
Services Accessible Through MCo-op Cash
- Access loans.
- Buy airtime.
- Check account balances and get statements.
- Pay bills (DSTV, KRA, KPLC, rent, school fees, etc.).
- Deposit and withdraw funds.
- Transfer money to M-Pesa, SACCO accounts, or other Co-op Bank accounts.
- Withdraw funds at Co-op Bank ATMs or agents.
How to Register for MCo-op Cash
*1. Using USSD Code (667#)
- Dial
*667#
on your Safaricom line. - Select a language (English or Swahili).
- Enter your surname and other names as they appear on your ID/Passport.
- Provide your ID/Passport Number.
- Select Yes if you have a Cooperative Bank account.
- Accept the terms and conditions to complete your registration.
- You will receive an SMS with a PIN (partial registration).
- Top up your MCo-op Cash account to activate it fully.
- To link your MCo-op Cash account with other bank accounts, visit a Co-op Bank branch.
2. Online Registration
- Visit the Co-op Bank Online Banking website.
- Navigate to “Personal Internet Banking” and click Register.
- Fill in your personal details:
- Full name, date of birth, gender, phone number, email address, ID/Passport number, and country of residence.
- Validate your details using a Co-op Bank ATM card (provide card number, PIN, and expiry date).
- You will receive a 6-digit confirmation code via SMS and email.
- Create a username and password, set up a security image and phrase, and select three security questions.
- Activate your profile through the link sent to your email within 5 days.
- Log in using your new username and password.
3. Via MCo-op Cash Mobile App
- Download the MCo-op Cash App from Google Play Store or Apple Store.
Activation Options
Option 1: Visit a Co-op Bank Branch
- Visit any branch with your ID/Passport.
- Link your account number to your phone number.
- Receive an activation PIN via SMS.
- Change the PIN upon first login for added security.
Option 2: Activate via USSD Code
- Dial
*667#
. - Select More Services (option 98).
- Choose Other Services (option 16).
- Select Activate the MCo-op Cash App (option 7).
- Confirm activation by selecting Yes.
- You will receive a confirmation message.
Co-operative Bank Contact Information
- Phone Number: +254 703 027 000
- Email: [email protected]
