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How To Pay For Your M-Kopa Phone Via Mpesa

M-Kopa offers a simple and convenient method for customers to pay for their devices through M-Pesa. Follow the steps below to make your payment:


Steps to Pay Via Mpesa

  1. Go to your Mpesa Menu:
    • Open your Safaricom SIM Toolkit or dial *334# to access M-Pesa services.
  2. Select Lipa na Mpesa:
    • Navigate to the “Lipa na Mpesa” option.
  3. Choose Paybill:
    • Select the “Paybill” option to proceed.
  4. Enter the Business Number:
    • Use 333222 as the business number.
  5. Enter Your Account Number:
    • Input the ID Number you used to register with M-Kopa as the account number.
  6. Enter the Payment Amount:
    • Specify the amount you want to pay.
  7. Enter Your M-Pesa PIN:
    • Input your PIN and confirm the transaction.
  8. Confirmation:
    • You will receive a confirmation SMS from M-Pesa and M-Kopa once the payment is processed successfully.

Important Notes

  • Account Deactivation:
    • If payments are not made as agreed, M-Kopa may deactivate your phone. Reactivation requires repaying at least one Credit Fee payment.
  • No Cash Payments:
    • M-Kopa does not accept cash payments. Ensure all transactions are made through M-Pesa to avoid scams.

M-Kopa Contacts

For any issues, contact their customer care team directly.

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