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How to Become an Airtel Money Agent in Kenya

Airtel Money is a mobile money service that enables Kenyans to manage financial transactions such as deposits, transfers, and withdrawals. As an agent, you earn commissions for every transaction completed. Below is a comprehensive guide on how to become an Airtel Money agent in Kenya.


Requirements for Airtel Money Agents

For Sole Proprietorships or Partnerships:

  1. Business Documents:
    • Certified copy of the business name registration.
    • Copy of a valid business trading license.
    • Certified copy of KRA PIN certificate.
    • Accredited VAT certificate (if applicable).
  2. Personal Documents:
    • National ID or Passport of the owner(s).
    • Colored passport photo of the owner(s).
  3. Operational Setup:
    • Functional business email address.
    • At least one or two operational outlets.
    • Operational float of Ksh 15,000 per outlet.
  4. Application Form:
    • Download and complete the Airtel Money Retail Outlet Application Form from Airtel Kenya’s official website.

For Limited Liability Companies:

  1. Company Documents:
    • Certified copy of the incorporation certificate.
    • Certified copy of KRA PIN certificate.
    • Accredited VAT certificate (if applicable).
    • Copy of a valid business trading license.
  2. Personal Documents:
    • National ID or Passport copies for at least two directors.
    • Colored passport photos of at least two directors.
  3. Operational Setup:
    • Functional company email address.
    • At least one or two operational outlets.
    • Operational float of Ksh 15,000 for each outlet.
  4. Application Form:
    • Download and complete the Airtel Money Retail Outlet Application Form.

Application Process

  1. Visit Airtel Kenya Retail Shop or Dealer Outlet:
    • Locate the nearest Airtel Kenya retail shop or dealer outlet and request the Airtel Money Agent Application Form.
  2. Complete the Application Form:
    • Accurately fill out the application form, ensuring all details are correct.
  3. Attach Required Documents:
    • Attach all the required documents as per your business structure.
  4. Submit Your Application:
    • Submit the form and documents to the Airtel Kenya retail shop or dealer outlet.
  5. Wait for Feedback:
    • The application review process can take several weeks. Airtel will notify you of the outcome via the phone number provided in your application form.

Airtel Money Contacts for Assistance

By meeting these requirements and following the outlined process, you can become a successful Airtel Money agent in Kenya and start earning commissions.

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